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Green Tips

Tip of the Day

Green Top Ten List

  • Don’t just turn it off; unplug it!
  • Adjust your thermostat
  • Turn down your water heater thermostat to 120°F, or the “normal” setting
  • Take short showers instead of baths
  • Change over to compact fluorescent lights (CFLs)
  • Seal your home against air leaks
  • Wash only full loads of dishes and clothes
  • Air-dry clothes and dishes
  • Install low-flow water saving devices
  • Install programmable thermostats

Terms Of Use

TERMS AND CONDITIONS FOR USE OF EASE SERVICES, RECEIPT OF CONSUMER CONTACT INFORMATION AND FOR USE OF THE easesolution.com WEBSITE.

BY VISITING OR USING THE EASE WEBSITE, OR ANY PAGE OF THE www.easesolution.com WEBSITE, YOU ARE AGREEING TO BE BOUND BY THESE TERMS OF SERVICE, AND THAT SUCH AGREEMENT CONSTITUTES A BINDING CONTRACT BETWEEN YOU AND EASE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF USE, PLEASE DO NOT VISIT OR USE THE EASE WEBSITE OR ANY PAGE OF THE EASE WEBSITE.

Definitions: For the purposes of this Agreement, the terms set forth below shall have the following meanings:

  • "Agreement" refers to this Terms of Service Agreement AND your Insertion Order;
  • "Insertion Order" shall mean one or more separate documents governed by this Agreement specifying the parameters of the Leads, including the Fees (in USD) for obtaining and using such Leads, made available to Advertiser and in accordance herewith;
  • “Advertiser,” "you" and "yours," refer to you, a visitor/User of the EASE website, as well as anyone you authorize to visit and use the EASE website on your behalf;
  • "EASE,” "us," "we," and "our" and "ours" refer to EASE, Inc and any affiliates of EASE, Inc whose products or services are offered on the EASE website;
  • "easesolution.com website" refers to the website located at www.easesolution.com and related pages, or any linked pages and websites hosted or sponsored by EASE, Inc;
  • "Consumer" shall mean an individual seeking a quote or service whose personally identifiable information is the subject of a Lead;
  • "Lead" shall mean a request generated via lawful means either through traditional media, internet marketing or telemarketing campaigns whether conducted by or on behalf of EASE, Inc or purchased from wholesale vendors and thereafter provided to Advertiser and that contains information substantially similar to the Lead submitted at:
    http://www.easesolution.com
    http://www.usataxdebtrelief.com
  • "Duplicate Lead" shall mean a Lead that has been received by Advertiser from EASE within the previous thirty (30) days from a Consumer identified by the same first and last name, email address or phone number, as applicable;
  • "Valid Lead" shall mean a Lead that meets one of the following criteria: (i) the lead does contains a valid name, one valid contact phone number and is not for a Consumer who is subsequently proven to be a victim of identity theft and (ii) the Lead is not a Duplicate Lead.
  • "Real Time Lead" shall mean a Valid Lead that was completed by a consumer online and directly submitted to the easesolution.com database, electronically or manually validated by us and made available for purchase by a advertiser within twelve (12) hours of the submission by the consumer; or is a Valid Lead received during normal business hours into the easesolution.com database in a batch file format from a contracted publisher who received the Valid Lead from the consumer and easesolution.com has verified via electronic validation or phone validation as being current, legitimate and accurate and thereafter made available for purchase by a advertiser within twelve (12) hours of receipt from any such source, regardless of the age of the data provided by the consumer within the lead itself.
  • "Fresh Lead" shall mean a Valid Lead that has entered into the EASE database from a variety of commercial sources and made available for purchase by a advertiser within 3 business days of receipt, regardless of the age of the data the consumer entered.
  • "Invalid Lead" shall mean a Lead that meets one of the following invalidation criteria: (i) the lead does not contain a valid name and one valid contact phone number; (ii) the Lead is a Duplicate Lead and (iii) the lead is for a Consumer who is subsequently proven be a victim of identity theft;
  • "Auto-Routed" leads are leads that are automatically sent to a Advertiser each day according to unique filtering criteria and lead delivery method(s) established from time-to-time by Advertiser;
  • "Vintage Lead” or “Aged Lead” shall mean a Valid Lead that was received by EASE regardless of source, thirty calendar days or older from the date the consumer submitted the information to EASE or a EASE contracted affiliate provider.

Privacy Policy

EASE is committed to maintaining the privacy and security of any and all information that you provide to EASE, Inc through the easesolution.com website. To that end, EASE, Inc urges you to review the EASE, Inc Privacy Policy, which may be accessed by clicking on the following link: Privacy Statement

Please note that privacy policies of EASE, Inc's affiliates or third parties may apply to information you provide on the easesolution.com website. In addition, websites linked to the easesolution.com website may have separate privacy policies.

Use and Limitations of the easesolution.com website

Except where we specify otherwise, EASE, Inc offers you access to the easesolution.com website solely for your personal and non-commercial uses. You promise that you will not use the easesolution.com website, in whole or in part, for any purpose that is unlawful or prohibited by this Agreement. You agree that you will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame in another web page, use on any other website, transfer or sell any information, software, lists of users, databases or other lists, products or services provided through or obtained from the easesolution.com website. This means, among other activities, that you agree not to engage in the practices of "screen scraping," "database scraping," or any other similar activity. You agree that you will not use the easesolution.com website in any manner that could damage, disable, overburden, or impair the easesolution.com website or interfere with any other party's use and enjoyment of the easesolution.com website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the easesolution.com website.

If and when requested by easesolution.com, you agree to provide true, accurate and complete user information and to refrain from impersonating or falsely representing your affiliation with any person or entity. Except with the written permission of easesolution.com, you agree that you will not access or attempt to access password protected, secure or non-public areas of the easesolution.com website.

You agree that EASE, Inc may in its sole discretion and at any time terminate your access to and use of the easesolution.com website, or any part thereof, with or without notice.

The easesolution.com website contains content and information originated by EASE, Inc, affiliates of EASE, Inc or unaffiliated third parties. EASE, Inc makes available such content and information through the easesolution.com website as a public service, for the sole purpose of aiding you, the individual Advertiser. EASE, Inc, therefore, cannot guarantee the accuracy, sufficiency, correctness, veracity, completeness, or timeliness of such information. You are responsible for confirming the sufficiency and reliability of any such information. This means, for example, that all of the information and materials contained in the easesolution.com website including any terms and conditions necessary to obtain a products or services are subject to change at any time. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final EASE, Inc determination and acceptance.

E-Signatures and Communications

All electronic communications, including any electronic signatures or identifiers of EASE, Inc, are being transmitted solely for informational purposes. By making an electronic communication, EASE, Inc specifically does not intend to agree, bind, or otherwise consent to any matter for any purpose whatsoever and does not intend that the electronic communication, or any related or associated electronic media or data, to constitute, or to be deemed to constitute, an electronic signature pursuant to any state or federal law or regulation that authorizes the use of electronic signatures.

USER ELIGIBILITY

Our services are only available to principals and employees of duly organized and licensed Advertisers whose state licenses are in good standing and who meet our eligibility criteria. EASE, Inc, in our sole discretion, reserves the right to determine the eligibility of Advertiser to receive Leads. Our "Eligibility Criteria" shall mean the following criteria as applied to Advertiser:

  • Advertiser must be licensed and in good standing in all applicable jurisdictions with all applicable regulatory authorities;
  • Advertiser must not engage in, be known to or have a reputation for engaging in, predatory lending practices or other conduct which violates applicable law, regulations, rules of conduct or ethics codes of brokers;
  • Advertiser must not engage in fraud or unfair competition or practices in violation of privacy and/or anti-spam laws;
  • That neither you nor anyone in your charge engages or condones any prohibited activity(s) or conduct referenced above; and
  • That you are authorized to enter into this Agreement and that the performance of the respective obligations hereunder do not violate any other agreement to which you are a party.

USER CONDUCT and Advertiser "Best Practices"

Your entering this website, establishing an advertiser account, funding an advertiser account and/or purchasing of leads through this website shall represent your acceptance of these terms and is your warrant and representation to us that your conduct in performing your obligations under this Agreement will conform to all of the Terms of Service set forth herein and all applicable, international and/or federal, state and local laws, rules and regulations including, without limitation, the provisions of the published EASE, Inc Privacy Policy; all privacy laws and anti-spam laws (including, but not limited to, the Graham-Leach-Bliley Act, the Do-Not-Call Telephone Solicitation Implementation Act of 2003 and the Telephone Consumer Protection Act of 1991), laws regarding email marketing (including, but not limited to, the CAN-SPAM act of 2003), and the Fair Credit Reporting Act.

If, after you contact a Lead, and the Consumer requests to be removed from any further contact from you and/or EASE, Inc, you agree to comply with this request for your own records AND you agree to forward that Consumer's request to EASE, Inc via e-mail at opt.out@easesolution.com within ten (10) business days of your receipt of the request.

Upon the delivery of Leads, You represent, warrant and agree to:

  • Contact the Consumer in a timely fashion;
  • Offer your most competitive rates and terms to the Consumer (lowest rates and fees for borrowers and loans of like characteristics) without regard to payments to EASE, Inc under this Agreement;
  • To not pass through to the Consumer the payments you made to EASE, Inc to obtain the Lead under this Agreement;
  • To offer your highest level of service to the Consumer;
  • That you will not use or disclose any of the Consumer information in violation of any applicable state, federal or local law, rule or regulation (including, without limitation, any applicable privacy laws and the Fair Credit Reporting Act);
  • That you will not use or disclose any of the Consumer information for any other purpose or use (whether by You or any other person or entity associated with You) other than for You to provide the Consumer a direct service, including, but not limited to selling, renting, leasing or transferring the information contained in the Lead to any person or entity other than Advertiser or using the information either yourself or through any of Your affiliates or any other person or entity to offer any other products or services or contacting the Consumer for any other reason. If You or anyone affiliated with you breaches any of the provisions in this Section, then (i) You agree to indemnify, defend and hold harmless EASE, Inc for all Claims arising out of or related to such breach in accordance and (ii) EASE, Inc may immediately terminate this Agreement without notice or a right to cure;
  • To respect a prospective borrower's privacy and if received, their demand to be removed from any future contact list by you and to report same to EASE, Inc via e-mail at opt.out@easesolution.com within ten (10) business days of your receipt of the request;
  • TO COMPLY WITH STATE AND FEDERAL DO-NOT-CALL LAWS. EASE, Inc does not guarantee the consumer is not registered a Do-Not call List. EASE, Inc, despite our efforts to ensure our leads are within Do-Not-Call legal guidelines, cannot legally stand in your place and absolve you from your responsibility to be in compliance with the law. State and federal Do-Not-Call registries exist to prevent unsolicited telemarketing calls, not calls from persons who have asked to be contacted. Under Federal rules (and most all states), "safe harbors" exist to allow a Consumer to expressly grant permission to be contacted even though they have registered their phone number with a state or federal Do-Not-Call registry. A Consumer submitting a Request to be contacted via the internet to EASE, Inc is granting permission to be contacted and under safe harbor rules they may be contacted up to 90 days after they submitted the permissive contact Quote Request. If you are purchasing vintage lead data exceeding 90 days old, YOU ASSUME ALL RISK of liability under state or federal Do-Not-Call regulations. We, along with those affiliates contracted with us, take extraordinary steps to ensure the Consumer knows and understands that by submitting their Quote Request they are granting express permission to be contacted by one or more advertisers signed up with us, even if they are registered on a Do-Not-Call registry. We also provide to the Consumer a list of all advertisers subscribing to our service who may be contacting them. Finally we record the date, time and IP address for all Quote Requests received by us and can make such data available to you should you need to show when and from where permission to be contacted occurred. NEVERTHELESS, and despite our extraordinary efforts, current law holds you, the caller (telemarketer) responsible to comply with the Do-Not-Call rules. THEREFORE, if you are unsure about your exposure to fines under the Do-Not-Call laws, we recommend that you work with your independent counsel to develop and implement a compliance plan for your business.

REGISTERING FOR SERVICE - INSERTION ORDER-NON-REFUNDABLE Account Activation Fee

Registration is available to eligible members only. You may only register one time for our service. To register, you must complete an Insertion Order wherein you provide your business contact information, billing information, initial lead type and filter criteria, and your initial lead block purchase commitment(s). The Insertion Order is a legally binding contract and is part of this Terms of Service Agreement, incorporated herein by this reference as though fully set forth herein. After you register, you may set up sub-accounts if you need to have more filters or set up accounts for other employees at your company. Your user account shall be provisionally activated when EASE has received your fully executed Insertion Order, and you affirmatively agree to this Terms of Service Agreement. Full activation will occur and your account is ready to purchase leads, only when EASE has confirmed payment was cleared by your bank, PayPal® or Credit Card Company. You can expect a processing delay of up to ten (10) business days from the date you authorize payment on your credit card or the date we receive your check for your account activation payment to clear your bank or Credit Card Company. Upon clearance of your payment, your Advertiser Account shall be credited with an equal dollar amount of store credit which will be made available in your account for you to use toward the purchase of your commitment of leads. STORE CREDITS MAY ONLY BE USED TOWARDS PURCHASING LEADS FROM US AND CANNOT BE EXCHANGED FOR CASH VALUE EVEN IF YOU DECIDED TO TERMINATE YOUR ACCOUNT. NO EXCEPTIONS. All terms and conditions of this Terms of Service agreement apply during your use of EASE’s services. EASE, Inc reserves the right to deactivate your account at any time during without prior notice to you.

BUYING LEADS

You may only purchase leads once your account has been activated and there are sufficient store credits or funds on deposit in your user account to purchase the leads you choose. Your account shall be debited for the cost of the lead(s) you ordered when those leads are available to you for download from your EASE account regardless of the service level and delivery method you choose. It is your responsibility to manage your own account activity. FROM TIME TO TIME SPECIAL LEAD PRICES AND PROMOTIONS ARE EXTENDED TO SUBSCRIBERS. WHEN OFFERED, SPECIAL LEAD PRICES ARE EXTENDED TO ACCOUNT HOLDERS ON THE EXPRESS CONDITION THAT THE ACCOUNT HOLDER PURCHASE THE ENTIRE LEAD VOLUME COMMITMENT AGREED TO IN THE OFFER EXTENDED. SHOULD YOU ACCEPT AND PARTICIPATE IN ANY SUCH SPECIAL LEAD PRICE OFFERS AND PROMOTIONS, ANY REDUCTION IN THE CONTRACTED VOLUME COMMITMENT OR REQUEST FOR ACCOUNT TERMINATION PRIOR TO YOU FULFILLING YOUR TOTAL PURCHASE COMMITMENT UNDER THE PROMOTION, WILL VOID THE PROMOTIONAL PRICING RETROACTIVE TO THE START DATE OF THE PROMOTION ITSELF AND WILL RESULT IN A FULL CURRENT MARKET PRICE CHARGE ASSESSMENT BEING LEVIED FOR EACH LEAD PURCHASED FROM THE PROMOTION START DATE UP TO THE POINT OF REDUCTION OR TERMINATION. All leads sold by EASE, Inc are non-exclusive and may be sold to multiple advertisers according to filtering criteria established by individual advertisers and the lead data itself. An administrative account maintenance fee of twenty-five ($25) dollars per calendar month applies to all open accounts with no activity during that month. An automatic debit from funds on deposit in your account in the amount of $25 will occur each calendar month your account remains inactive. This administrative fee is waived each month IF you actively utilize your account by purchasing a lead(s).

There are currently two service levels available to you, Auto-Routed Leads and Manually selected leads by your ACCOUNT MANAGER. You can combine the levels of service if you choose at any time. Lead costs vary depending on the type of service you request and the type and age of lead requested. Regardless of the level of service and type of lead requested, with the exception of your initial Block and volume commitments set forth in your initial Insertion Order, if you decide to buy leads, the price for the leads will be based on the EASE, Inc pricing schedule in effect at the time you buy the leads. YOUR PURCHASE IS A BINDING CONTRACT subject to the guarantee, return, refund policies and other terms set forth in this Terms of Service Agreement and in your Insertion Order. Your account will be immediately debited for the total initial commitment amount(s) you agreed to in your Insertion Order. After your Initial Commitment is satisfied as set for below, your account will be immediately debited for the total purchase amount based upon the current market price for the leads you accept as stated in the EASE, Inc pricing schedule in effect at the time you buy the leads. Your account shall be debited for the cost of the lead(s) you ordered at the time those leads are made available to you for download through your EASE, Inc account regardless of the service level and delivery method you choose or your actual retrieval of the leads.

Vintage Lead Sales: All Vintage Lead sales are subject to the terms set forth in section 8 of the "USER CONDUCT" portion of this Terms of Service Agreement and are sold on an AS-IS basis and are final. All Vintage Lead Sales shall be evidenced by a separately prepared and executed Insertion Order Agreement. All such insertion Orders are hereby incorporated herein by this reference as though fully set forth herein.

FUNDING YOUR ACCOUNT

We offer three methods by which you may fund your account.

POSITIVE ID IS REQUIRED FOR ALL CHECK AND CREDIT CARD FUNDINGS.

(1) Credit card: WHEN YOU USE THIS WEBSITE TO PLACE ANY AMOUNT OF YOUR EASE, INC ACCOUNT DEPOSITS ON YOUR CREDIT CARD, YOU ARE THE ONE MAKING THE CHARGE, NOT EASE. ONLY YOU CAN MAKE A CHARGE AGAINST YOUR CREDIT CARD; EASE DOES NOT MAKES REOCCURING CHARGES AGAINST YOUR CREDIT CARD UNLESS YOU GRANT US FULL AUTHORIZATION TO DO SO IN WRITING. If you use a credit card to fund your account, YOU AGREE TO NOT CHARGE BACK YOUR CARD for any reason until you contact us to try and resolve your dispute. If you are dissatisfied with our services or any Lead or Leads you have purchased using your credit card you must follow the return/refund policy and procedures set forth under this Terms of Service Agreement. In the event you breach this term and you charge back your credit card for all or partial amounts within your account, we will dispute the chargeback if we feel your claim is without merit. If we are called to defend against a chargeback initiated by you or your authorized agent, you will be charged an administrative service fee of one hundred ($100) dollars, which you agree to pay in addition to the amount of the Lead purchase fee due for Leads you have received to the date of the chargeback. Your user account balance will not reflect a deposit made until your credit card company has processed your payment into EASE Inc's merchant account. This date may differ from the date you actually authorize your payment.

(2) Check or Draft: If you use a check, including a fax check to 949-266-5725, you agree to not stop payment on the check for any reason. If you are dissatisfied with our services or any Lead or Leads you have purchased using your check or draft you must follow the return/refund policy and procedures set forth under this Terms of Service Agreement. If your check or draft is not honored by the bank for any reason, you are subject to and will be charged a return check fee equal to three (3) times the face value of the check up to a maximum of one hundred ($100) dollars, which you agree to pay in addition to the check face amount. Your user account balance may not reflect a deposit made into your user account until your check been deposited into our bank, processed and has cleared your bank. This date may differ from the date you send your payment or the date we receive your check.

(3) PayPal: If you use PayPal, payments are to be made to EASE, Inc's PayPal vendor account at paypal@easesolution.com. YOU AGREE TO NOT REQUEST A CHARGE BACK AGAINST THE CREDIT CARD used to fund the PAYPAL payment for any reason. If you are dissatisfied with our services or any Lead or Leads you have purchased using your credit card you must follow the return/refund policy and procedures set forth under this Terms of Service Agreement. In the event you breach this term and you charge back your credit card for all or partial amounts within your account, you will be charged a collection fee of one hundred ($100) dollars, which you agree to pay in addition to the amount of the lead purchase fee due for leads you have received to the date of the chargeback. Your user account balance will not reflect a deposit made until PayPal has processed your payment into EASE Inc's PayPal account. This date may differ from the date you actually authorize your payment.

In any of the above circumstances, ALL UNPAID ACCOUNTS WILL BE SENT TO COLLECTIONS. In addition to the account balance owed to us and chargeback collection fee of one hundred ($100) dollars, you will be responsible to pay any collection costs of not less than 40% of the outstanding balance in addition to reasonable attorney fees and court costs.

Automated Lead Delivery

A Lead, whether it is through Auto-Routing or through our services, is considered delivered when it is made available to you in your account and available to you for retrieval, regardless of any supplemental delivery method you may request. For Advertisers that EASE, Inc determines meet the technical requirements and operational and funding eligibility criteria, Leads shall be provided to your account pursuant to the parameters defined in your initial Insertion Order and according to the filtering criteria you may from time-to-time select. IT IS UP TO YOU, THE ADVERTISER TO SET AND MONITOR YOUR DELIVERY CRITERIA. We will not change or alter your settings without your permission.

Leads are delivered to you through our automated delivery system according to the price and filter criteria you choose. Advertiser may choose to have Leads automatically retrieved ("Auto-Routed") from your account by our automated lead delivery system and provided to you by email or other electronic delivery means such as HTTP Posts, XML Posts and other Form Posts; however, this does not change the delivered status once in your account nor does such an election eliminate your responsibility to check your account on a regular basis to ensure your leads are being retrieved. Auto-Routed Leads are normally delivered throughout the day during each Week throughout the year, as they are received into our database and cleared through our quality assurance check. EASE, Inc shall endeavor to make Leads available as soon after submission as is practical given quality assurance testing and lead volume loads experienced. EASE, Inc shall have no responsibility for any service or server outages or failure of Advertiser's email system, servers or Internet access.

LEAD CONTENT AND LIMITED GUARANTEE

Auto-Routed Leads: This is the most convenient and highest level of service available. Lead costs reflected under this superior level of service are influenced by the filter choices you make. By electing this level of service, leads are automatically sent to you each day based upon the filter criteria you choose. When reference is made on our website as to the age of a lead, that age is stated in terms of calendar days.

Leads are procured from varying commercial resources. EASE, Inc employs internal data validation procedures and makes every effort to ensure you receive only valid leads. These efforts may include a 24 hour lock-down period to phone verify the leads before they are distributed. Nevertheless, as the actual age of the data received may be different than the date EASE, Inc received the lead, occasionally a lead may contain information that, though consistent with our validation criteria, is no longer valid.

We offer a Limited guarantee that each Auto-Routed Lead to be a valid lead as defined in the "Definitions" section of this Agreement. Leads provided under your Initial Block Commitment that are subsequently shown to be Invalid Leads as defined in prior sections of this Agreement, will be replaced with a valid lead or be issued a store credit to your EASE, Inc account for the cost of invalid lead up to the maximum return allowance as defined in subsequent sections of this Agreement. YOU ARE NOT ENTITLED TO ANY CASH REFUNDS FOR STORE CREDITS PROVIDED TO YOU DURING YOUR COMMITMENT PERIOD. For leads purchased after your Commitment period, we will issue a store credit to your EASE, Inc account for the amount you paid for an Automatically Routed Lead that is subsequently shown to be an Invalid Lead as defined in prior sections of this Agreement according to our standard lead dispute and refund policy set forth in this Agreement.

Data provided within a lead is inputted solely by the Consumer and not EASE, Inc or anyone affiliated with us. Consumers do not submit their contact information directly to EASE, Inc. A lead may come to EASE, Inc from a variety of provider commercial sources only some of which may be owned by us. WE DO NOT GUARANTEE THE AGE OF THE DATA CONTAINED IN A LEAD, THE AGE OF THE CONSUMER'S OPT-IN REQUEST OR WITH WHOM THEY ORIGINALLY SUBMITTED THEIR OPT-IN CONTACT INFORMATION OR THAT THE CONSUMER, WHEN CONTACTED, WILL REMEMBER SUBMITTING THEIR CONTACT INFORMATION ON AN OPT-IN REQUEST. WE DO NOT GUARANTEE THAT THEIR EMAIL ADDRESS IS CORRECT OR THAT THEIR STATED VALUES, CREDIT QUALITY, OR OTHER VALUES ARE EXACTLY CORRECT AS THESE ARE ESTIMATES ENTERED BY THE CONSUMER WHEN COMPLETING THE APPLICATION. HOW YOU APPROACH AND HANDLE EACH LEAD IS UP TO YOU AND NOT UNDER THE CONTROL OF EASE. AS SUCH, WE DO NOT GUARANTEE YOUR RESULTS OR THAT YOU WILL CLOSE DEALS WITH OUR LEADS. Since most of our leads are non-exclusive, the Consumer may have started a loan process with another Company, so this is not a valid reason for a dispute, refund or credit. Similarly, Consumers often will change their mind after they submit a request for contact and thus may not be willing to apply with you, so this is not a valid reason for a dispute, refund or credit. We recommend contacting the Consumer as soon as you get the lead so you can be the first to earn their business.

EASE, Inc reserves the right to change or adjust this policy without prior notice to you. You are therefore encouraged to periodically review this Terms of Service Agreement.

EASE, Inc reserves the right to monitor your disputes and returns to determine their validity. EASE, Inc reserves the right to verify your dispute rationale and in our sole discretion, determine if your dispute is valid. In the event your dispute is determined to be without merit, the charge for the valid lead will stand against your account, no credit will be issued, and a dispute validation penalty will automatically be charged to your account according to the terms set forth in our Lead Return Policy. You will be notified via your account report of our actions to accept or deny your dispute within ten (10) working days of receipt of your dispute. ABUSE OF THIS RETURN POLICY WILL NOT BE TOLERATED. In the event we determine in good faith that your dispute is without merit according to our lead return policy and that you are abusing our return policy based upon the number or frequency of disallowed returns, in addition to not receiving a credit of the lead cost, your account will automatically be charged a dispute validation fee of $10 for each disputed lead proven to be without merit. In addition to all other remedies under this contract and in law, EASE, Inc reserves the right to terminate your account if abuse of this Lead Return Policy is proven to exist.

EASE, Inc reserves the right to change or adjust this policy without prior notice to you. You are therefore encouraged to review this Terms of Service Agreement each time you log into your account.

DISPUTED LEAD RETURN POLICY: (PLEASE READ CAREFULLY!)

Auto-Routed Leads: YOU ARE ALLOWED TO RETURN A MAXIMUM OF 15% OF THE TOTAL NUMBER OF INVALID LEADS YOU PURCHASED. ACCEPTANCE OF RETURN REQUESTS IN EXCESS OF THE maximum allowable percentage LIMIT or after the 5 day maximum period as set forth below SHALL BE at the sole discretion of EASE, Inc management. ALL RETURNS WILL BE VERIFIED FOR VALIDITY AND MAY BE REJECTED IF YOUR RETURN REASON IS WITHOUT MERIT. If any lead provided to you does not contain valid basic contact information as described in the previous guarantee section, within five (5) days of purchase simply go to the "Lead Returns" section after logging into your account at http://crm.easesolution.com. Then search the Lead Id and submit the return with reason for returning the Lead. Dispute percentages are electronically monitored and limited to a maximum of 15% of your total lead purchase volume. Disputes may be processed electronically unless your account has exceeded the return percentage maximum.

Subject to the maximum allowable return limit above, Replacement Leads or store credit shall be provided for Invalid Leads, however replacements shall not be provided for Leads where Consumers have elected not to use Advertiser's services. Advertiser hereby agrees to notify EASE, Inc in writing (via email to returns@easesolution.com) of any Invalid Leads within five (5) calendar days of their delivery to Advertiser, which notice shall specify the invalidation criteria that is not met. LEADS MAY NOT BE RETURNED AFTER FIVE (5) CALENDAR DAYS AFTER DELIVERY. Following EASE, Inc's confirmation of any Invalid Leads, EASE, Inc shall provide replacement Leads. Lead returns of three (3) or less from the same batch can be processes using the automated lead dispute system found on the http://crm.easesolution.com website. Disputed leads in excess of three (3) leads from the same batch will require customer service verification and manual processing. In such circumstances, you will be provided a name and contact phone number to call to complete your dispute.

EASE, Inc reserves the right to monitor, validate, either electronically or by physically contacting the Consumer, your disputes and returns to determine if your dispute is valid. In the event your dispute is determined to be without merit and that you are abusing our return policy based upon the number or frequency of disallowed returns, the charge for the valid lead will stand against your account and no credit will be issued. Proof of the validation results is available to you upon your written request. EASE, Inc reserves the right to charge your account a dispute resolution fee of $10 for each and every lead you attempted to dispute where such dispute is proven to be without merit. You should check your account often to monitor our decision to accept or deny your dispute within ten (10) working days of receipt of your dispute.

EASE, Inc reserves the right to change or adjust this policy without prior notice to you. You are therefore encouraged to periodically review this Terms of Service Agreement.

REFUND/CREDIT POLICY: (PLEASE READ CAREFULLY!)

ALL REFUNDS AND CREDITS ARE SUBJECT TO THE INITIAL BLOCK STORE CREDIT RESTRICTIONS, INACTIVE ACCOUNT FEE POLICIES, LEAD DATA QUALITY GUARANTEES, AND DISPUTED LEAD RETURN POLICIES STATED IN PREVIOUS SECTIONS OF THIS TERMS OF SERVICE AGREEMENT. ALL REFUND OR STORE CREDIT REQUESTS (NOT AUTOMATICALLY PROCESSED BY OUR AUTOMATED SYSTEM AS STATED ABOVE) MUST BE SENT BY YOU IN WRITING (FAX OR U.S. MAIL ONLY) AND VERIFIED VIA TELEPHONE BY AN AUTHORIZED EASE REPRESENTATIVE. NO REFUNDS OR STORE CREDITS WILL BE PROCESSED OR ISSUED BASED UPON A VOICE TELEPHONE MESSAGE. NO EXCEPTIONS. No refunds to your account will be made during your initial or Volume Commitment periods without the express consent of EASE, Inc management. No refunds to your account will be made if your monthly Maximum dispute percentage has been reached as described in the above sections.

After account activation and your initial Block and/or Volume Commitment(s) ends, Store Credits or Refunds are offered ONLY in the following circumstances:

  • A store credit to your EASE, Inc account will be processed within two business days following receipt an acceptance of a disputed lead(s).
  • If a store credit is not possible through no fault of yours or if we cannot deliver those leads as promised for store credit., a refund to your bank card account will be processed to the last Credit Card account used to fund your EASE, Inc account. In the event a refund to your credit card is authorized more than 120 days following the initial charge, all refunds will be provided by EASE, Inc business check for the amount of the refund less applicable credit card surcharges paid by EASE, Inc for use of the credit card to fund the account being refunded.
  • A refund to your Credit Card account or in the case of payment by check to the maker of the check will be given if you were over billed due to a technical error.
  • If you prepaid your account and it has a credit balance equal or greater than $25 and no activity has occurred on your account in the past thirty (30) days, you will be charged a $25 administrative fee for each calendar month of inactivity. If your account has less than $25 and no activity has occurred on your account in the past thirty (30) days, your account will be debited the remaining balance in satisfaction of the administrative fee requirement and then closed.
  • If you wish to voluntarily terminate your account and discontinue services with us and your prepaid account is in good standing with a credit balance greater than $50 you will receive a refund according to the payment method originally used to deposit the funds into your EASE, Inc account equal to the remaining balance less an account termination fee of $50 and any bank fees originally charged to EASE, Inc for the original funding. If your account balance is $50 or less on the date of termination, no refund will be issued.

Please allow up to ten (10) business days to process refunds once we have received your written request. If a refund request is received and authorized 120 days or more following the charge your refund will be by business check made payable to the name that appears on the credit card used and will be mailed only to the address listed as the billing address for the card user, NO EXCEPTIONS. Under such circumstances, EASE, Inc shall be entitled to deduct from your refund the merchant card participation fee equivalent to the merchant services charges paid by us for your initial charge to your bank card.

CONFIDENTIAL INFORMATION

The data form provided to you by EASE, Inc is proprietary to EASE, Inc and thus provided to you in confidence and for your individual business use only. YOU MUST KEEP ALL LEAD DATA CONFIDENTIAL. You may use the Lead data provided only for the business purpose contemplated under this Agreement. You may tell the prospective borrower that you got their Quote Request from EASE, Inc, however, without the prior written permission of EASE, Inc you may not forward, copy, or otherwise distribute in any form or media, the actual lead data to the prospective borrower or any other third party. UNDER NO CIRCUMSTANCES ARE YOU AUTHORIZED TO RESELL OR OTHERWISE DISTRIBUTE, WHETHER YOU ARE COMPENSATED OR NOT, ANY LEAD DATA SUPPLIED TO YOU BY EASE, INC TO ANY OTHER THIRD PARTY.

ADVERTISER'S RESPONSIBILITIES

You agree that you will not use EASE, Inc or EASE, Inc data for any unauthorized use including but not limited to chain letters, junk mail, "spamming", telephone solicitations in violation of any state or federal Do-Not-Call registry, or as a basis for any use or distribution lists to any person who has not given specific permission to be included in such a process. You further agree not to use EASE, Inc or EASE, Inc data to send any messages or materials that are unlawful, considered an act(s) against public policy, discrimination of any kind, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise constitute a criminal offense, give rise to civil liability or otherwise objectionable material of any kind or nature or that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation. EASE, Inc reserves the right to terminate User's account immediately and without notice, if it becomes aware and determines, in its sole discretion, that User is violating any of the foregoing guidelines.

ACCOUNT AND PASSWORD

You will be provided a confidential account ID number by EASE, Inc and be allowed to choose your own confidential password. YOU ARE THE ONLY ONE AUTHORIZED BY EASE TO USE YOUR ACCOUNT ID AND PASSWORD. You are solely responsible for maintaining the confidentiality of your account ID and password. You are solely responsible for all uses of your account, whether or not authorized by you. You agree to immediately notify EASE, Inc of any unauthorized use of your account. Unless otherwise agreed to in writing, you will not be entitled to a return credit or refund for Lead(s) purchased through your account prior to you notifying us of an unauthorized use.

LINKS

Some Links on the EASE, Inc website may let you leave the EASE, Inc website. You understand the linked sites are not under the control of EASE, Inc and EASE, Inc is not responsible for the contents or operation of any linked site or any link contained in a linked site, or any changes or any updates of such sites. EASE, Inc is not responsible for web casting or any other form of transmission received from any linked site. EASE, Inc is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by EASE, Inc of the linked site or any association with their operators.

RELATIONSHIP OF THE PARTIES

Nothing contained in this Agreement shall be construed as creating any agency, legal representative, partnership, or other form of joint enterprise between the parties. Neither party shall have authority to contract for or bind the other in any manner whatsoever.

DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY

THE EASE, INC SERVICE IS PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. EASE, INC EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT THE EASE, INC SERVICE WILL BE ERROR-FREE, TIMELY, SECURE OR UNINTERRUPTED. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY EASE, INC, ITS EMPLOYEES, LICENSORS OR AGENTS WILL CREATE A WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE.

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL EASE, INC, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS AND ASSIGNS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THE EASE, INC SERVICE, INCLUDING BUT NOT LIMITED TO RELIANCE ON ANY INFORMATION OBTAINED ON THE EASE, INC SERVICE; OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, LOSS OF OR DAMAGE TO DATA, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED TO ACTS OF GOD, COMMUNICATION FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO EASE, INC RECORDS, PROGRAMS OR SERVICES. THE SUBSCRIBER HEREBY ACKNOWLEDGES THAT THIS PROVISION WILL APPLY WHETHER OR NOT EASE, INC IS GIVEN NOTICE OF THE POSSIBILITY OF SUCH DAMAGES AND THAT THIS PROVISION WILL APPLY TO ALL CONTENT, MERCHANDISE OR SERVICES AVAILABLE FROM EASE, INC AND ITS AFFILIATES.

LIMITATION OF LIABILITY

EXCEPT FOR ACTIONS BY EASE, INC TO COLLECT FEES DUE TO US, IN THE EVENT THAT EITHER PARTY BREACHES ITS OBLIGATIONS UNDER THIS AGREEMENT, THE NON-BREACHING PARTY SHALL HAVE THE RIGHT TO EXERCISE ALL RIGHTS AND REMEDIES AVAILABLE TO IT AT LAW OR IN EQUITY; PROVIDED, HOWEVER, SUBJECT TO THE DAMAGE AMOUNT LIMITATION SET FORTH BELOW, THE LIABILITY OF THE BREACHING PARTY SHALL BE LIMITED TO DIRECT, ACTUAL DAMAGES ONLY AND ALL OTHER DAMAGES AND REMEDIES ARE EXPRESSLY WAIVED. IN NO EVENT SHALL EITHER PARTY INCLUDING EASE, INC, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS AND ASSIGNS, BE LIABLE TO THE OTHER PARTY FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR INDIRECT DAMAGES IN TORT, CONTRACT OR OTHERWISE INCLUDING, WITHOUT LIMITATION, LOST PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OR CLAIM. LIABILITY OF EASE, INC, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS AND ASSIGNS, AND THE LIABILITY OF OUR SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE LESSER OF (A) THE AMOUNT OF FEES YOU PAY TO US IN THE TWO (2) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100) WHICHEVER IS LESS.

WITH THE EXCEPTION OF A LEGAL ACTION BY US TO COLLECT PAYMENT OF FEES DUE FOR LEADS DELIVERED TO ADVERTISER FOR WHICH SUCH ACTION MAY BE BROUGHT WITHIN THREE (3) YEARS OF THE DEBT BEING INCURRED, NO OTHER ACTION ARISING OUT OF THIS AGREEMENT MAY BE BROUGHT BY EITHER PARTY MORE THAN ONE YEAR AFTER SUCH CAUSE OF ACTION OCCURS.

THE TERMS OF THIS SECTION SHALL SURVIVE THE TERMINATION OF THIS AGREEMENT FOR WHATEVER REASON.

FORCE MAJEURE

Neither party shall be liable in any way for its failure to perform hereunder, other than its failure to pay any monies due and owing hereunder, if such failure is occasioned by any of the following: war; fire; flood; interruption of transportation; embargo; accident; explosion; governmental orders, regulations, restrictions, priorities or rationing; strike, lockout or other labor problems; or any cause beyond the reasonable control of the non-performing party provided, however, that the non-performing party shall make a good faith effort to perform.

COPYRIGHT AND TRADEMARKS

All contents of the EASE, Inc website are proprietary to EASE, Inc. its successors and assigns, and/or its suppliers and are protected under U.S.A. and international Copyright and Trademark laws. All rights are reserved. You may not download and/or save a copy of any of the screens except as otherwise provided in this Agreement; you may, however, print a copy of the information on this website for your personal records to be used as a reference. EASE, Inc does not grant any license or other authorization to any user of its trademarks, service marks, copyrightable material or other intellectual property by placing them on this website. EASE, Inc reserves any rights not expressly granted herein.

TERM OF AGREEMENT AND TERMINATION

This Agreement shall remain in force and effect as long as you hold an account with EASE, Inc. This Agreement is automatically renewed each time you access the EASE, Inc website and/or log-in to your account and/or use our services. You may close your account at any time after the 60th calendar day following your account activation and terminate this Agreement by providing not less than ten (10) days prior written notice sent by traditional postal service mail, courier or facsimile to EASE, Inc of your desire to cancel your account. Absence of such a voluntary cancellation this agreement may be terminated immediately by either party:

1) In the event the other party suffers any insolvency proceeding, either voluntary or involuntary, or is adjudicated bankrupt or makes any assignment for the benefit of creditors. Such termination shall not relieve the party in proceedings from liability for the performance of its obligations arising prior to such termination and shall be in addition to all other rights and remedies the terminating party may have available to it under this Agreement, at law or in equity; or

2) At any time upon written notice (including electronic mail) with or without cause by EASE, Inc in the event of a material breach by you of any of the Terms of Service set forth herein.

3) Upon written notice to the other party if such party reasonably believes that (i) performance of this Agreement violates or is being conducted in a manner that does not comply with any applicable law, regulation, licensing requirement, ordinance or order, and (ii) that such violation or non-compliance cannot be remedied or that the cost of remediation or compliance is prohibitive.

GOVERNING LAW AND CHOICE OF VENUE

California law shall govern this Agreement, and any dispute arising from the relationship between the parties to this Agreement, excluding any laws that direct the application of another jurisdiction's laws and without regard to conflicts of law principles. In any litigation, arbitration, or other proceeding by which one party either seeks to enforce its rights under this Agreement (whether in contract, tort, or both) or seeks a declaration of any rights or obligations under this Agreement, the prevailing party shall be awarded its reasonable attorney fees, and cost and expenses incurred, subject to the Limitation of Liability clause. The parties consent to the exclusive jurisdiction and venue of the courts of the State of California, County of Orange or to any Federal Court located within the southern district for the State of California.

INTERPRETATION AND CONSTRUCTION

No provision of this Agreement shall be construed in favor of or against EASE, Inc or you by reason of the extent to which any such party or its counsel participated in the drafting thereof. The parties agree that California Civil Code Section 1654 shall not apply to the terms of this Terms of Service Agreement. No direct benefit is intended to be conferred by this Agreement on any person not a party to this Agreement and any benefit which may be actually conferred is purely incidental. In the event of any conflict between the terms of this Agreement and the Insertion Order, the terms of this Agreement shall control.

ARBITRATION

With the exception of an action to collect unpaid fees for leads purchased by Advertiser which shall be brought in traditional court settings, Any dispute or claim arising hereunder shall be submitted to binding arbitration in Orange County, California, and conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association, ("AAA"), and the parties expressly waive any right they may otherwise have to cause any such action or preceding to be brought or tried elsewhere. Any such dispute or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The parties hereunder further agree that: (i) any request for arbitration shall be made in writing and must be made within a reasonable time after the claim, dispute or other matter in question has arisen; provided however, that in no event shall the demand for arbitration be made after the date that institution of legal or equitable proceedings based on such claim, dispute, or other matter would be barred by the applicable statues of limitations; (ii) the appointed arbitrator must be a former or retired judge or attorney at law with at least five (5) years experience in the substantive area of this Agreement; (iii) all proceedings involving the parties shall be reported by a certified shorthand reporter and written transcripts of any such proceedings shall be prepared and made available to the parties; (iv) the decision of the arbitrator or arbitrators must be made within ninety (90) days from the date the arbitration proceedings are initiated; (v) costs and fees of the arbitrator shall be borne by the non-prevailing party, unless the arbitrator or arbitrators determine otherwise; (viii) the award or decision of the arbitrator, which may include equitable relief, and reasonable attorneys fees and costs to the prevailing party, shall be final and judgment may be entered on such award in accordance with applicable law in any court having jurisdiction over the matter. The parties agree that in connection with any such arbitration, the following provisions of the California Code of Civil Procedure, as enacted or hereafter amended, shall apply: Section 1856, et seq., "The General Principles of Evidence"; Section 2016, et seq., "The Civil Discovery Act"; and Section 1283.5, "Manner of Taking Deposition."

Should either party file an action contrary to this provision, the other party may recover reasonable attorneys' fees and costs of not less than one hundred ($100) dollars and not more than the actual reasonable attorneys fees and costs incurred in defending such an action and subject to written verification, proof and approval by a court of competent jurisdiction with whom the action in question was heard.

SEVERABILITY

If any provisions of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid or enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

SURVIVABILITY

The terms of this Agreement apply to those obligations that survive any cancellation, termination, or rescission, namely confidentiality/non-disclosure, warranty, indemnification, liability and limits thereon, rights and obligations upon and following termination and assignment.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless EASE, Inc against any and all claims, losses, liability costs and expenses (including but not limited to reasonable attorneys' fees) arising from your violation of these Terms and Conditions or any third-party's rights, (including, without limitation, infringement of any copyright trademark, service mark, trade secrets, right of privacy or publicity or any other third party right). The terms of this section shall survive the termination of your relationship with EASE, Inc.

HEADINGS

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such action.

ASSIGNMENT

You may not sell, mortgage, assign or otherwise transfer any of your rights or obligations under this Agreement to any other person or entity, without the express written consent of EASE, Inc. Notwithstanding the foregoing, either You or EASE, Inc may assign its rights and obligations under this Agreement without consent and without notice to the other, and both You and EASE, Inc shall accept such assignment as a novation, to a successor as a result of a change in business legal structure, corporate restructuring, reorganization, merger, consolidation, or acquisition of all or substantially all of the assigning party's stock or assets, provided that this Agreement shall be binding upon, inure to the benefit of and be enforceable by You and EASE, Inc and their respective successors and assigns.

ENTIRE AGREEMENT

This Agreement constitutes the final, complete, and exclusive statement of the terms of this Agreement between the parties pertaining to the subject matter of this Agreement and supersedes all prior and contemporaneous understandings or agreements of the parties. No party has been induced to enter into this Agreement by, nor is any party relying on, any representation or warranty independent of those expressly set forth in this Agreement. No direct benefit is intended to be conferred by this Agreement on any person not a party to this Agreement and any benefit which may be actually conferred is purely incidental.

MODIFICATION OF TERMS

EASE, Inc reserves the right to modify this Terms of Service Agreement and its policies at any time and without advance notice to you, effective upon making the modified provisions available on the EASE, Inc website. You are responsible for regularly reviewing these documents. Continued use of the EASE, Inc website after any such changes shall constitute your consent to such changes. EASE, Inc does not and will not assume any obligation to notify you of any changes to this Terms of Service Agreement.

INDEPENDENT COUNSEL

Your establishing of an account and/or your use of the EASE, Inc website is evidence that you have read and understand this Terms of Service Agreement as set forth above and that you have had the opportunity to consult with independent counsel of your choice prior to establishing your account and utilizing the services contemplated by this Agreement.